The short answer is YES, and we are very proud of this policy. We guarantee our products against breakage for one year. Simply return any product that breaks within a year of purchase and we will repair or replace it at no charge. This has come in handy for a customer in California, whose retail displays fell during an earthquake. She called and explained what happened, we sent new displays out and they were in the store and set-up the next week.
Other crazy circumstances include a greeting card spinner that was pushed over at a grocery store one night by the janitor’s overzealous floor polishing! Another at a bookshop where a child bumped into a freestanding bookshelf, causing a chain reaction and damage to displays. In both cases, the displays were replaced at no charge.
Our most common replacements are parts of displays. If a purchase arrives but something has been damaged on its way, we will send a replacement for that damaged piece right away to get that customer back on track and selling.
Follow this link to learn more about Clear Solution's Policies and Guarantees.