How are dimensions displayed on the website?

Dimensions are shown in order: Side To Side, Top To Bottom, Front To Back. Please note that they are approximate and are subject to change without notice.

Do you ship to ______?

We ship everywhere! If you are outside of the United States, (such as Canada, the Caribbean, or other International) contact us by phone (603-256-6644) or email to place your order. We have experience shipping worldwide.

How long does shipping take?

Please refer to the map on our shipping page for shipping times based on your location if you are based in the continental United States.

How do I assemble my order?

First, check our Assembly Instruction page. If you do not see instructions for your item, give us a call at 603-256-6644 or email us at and we will assist you.

Help! My purchase arrived damaged, what do I do?

Give us a call at 603-256-6644 or email us at and we will make it right for you.

I have had my item for less than a year, and it has broken. Can you help?

All items (excluding our Back Aisle Specials) are subject to a one year warranty, give us a call at 603-256-6644 or email us at and we will make it right for you.

I purchased and received an item, but I no longer want it. Can I return it?

Goods returned prepaid will be accepted for credit under the following conditions: the return was made with prior authorization (Please call our customer service at 603-256-6644 or email within 60 days of purchase and the products are re-saleable. There is a 15% restocking charge. Merchandise returned as "defective" is subject to inspection before the claim can be allowed. Returns after 60 days from shipment cannot be accepted. (Please call our customer service at 603-256-6644.)

How do I clean Acrylic?

To clean acrylic, use a soft cloth and warm water mixed with a mild detergent, or an anti-static polish such as “Brillianize” (purchase here) or any Novus “Plastic Clean & Shine” product. Polish with another soft cloth until dry. Small items are top-shelf safe in the dishwasher. To increase luster or fill small scratches apply a small amount of good quality wax such as “Lemon Pledge” or a good quality car polish. Buff to shine with a soft cloth such as cotton flannel.

Note: NEVER use cleaning agents containing ammonia, abrasives, acetone or alcohol. Protect acrylic from exposure to flame or excessive heat.

My wood display looks dull, how can I give it new life?

Hardwood components may be renewed by periodic re-oiling using vegetable or mineral oil. Apply with a soft cloth and buff.

I have browsed your website and I don't see a product that is quite right for me. Can you make a custom display for me?

We sure can! Check out our page dedicated to custom displays for more information.