Policies & Guarantees

Guarantee

We guarantee our products against breakage for one year. Simply return (prepaid) any product that breaks within a year of purchase and we will repair or replace it at no charge.

Prices

Prices are net. Prices and specifications are subject to change without notice. Clear Solutions is able to offer wholesale prices to all of our customers because we manufacture nearly all of our products in our New Hampshire facility. Because our prices are so low, we do not offer coupons or seasonal sales.

Bulk Discount

Purchases of 100 or more items or of at least $1,000 (going to the same location) are eligible for a 10% discount. To receive this discount, you must place your order by phone or e-mail.

Terms & Credit

All orders must be prepaid, or paid by American Express, MasterCard, Visa, or Discover. Public institutions such as colleges, libraries, and museums please contact us by fax or phone for other arrangements.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL)
software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit cards numbers, name, and address so that it cannot be read over the internet.

PLEASE READ: Home Use

Hardware is not included with our shelving.

This is because the correct hardware to mount your shelf will be determined by the kind of wall you will be hanging it on. Please consult your local contractor or hardware store for information on what hardware is right for you.


Keep cleaning chemicals and fragrances away from acrylic shelving.

The chemicals in plug-in fragrances and cleaning products may interact with the acrylic and degrade and weaken it, causing the shelves to crack. For this reason, acrylic shelves are not recommended for bathrooms. We recommend a dry lint-free cloth to dust your acrylic, or use our acrylic cleaner.

  • Hang shelves out of children's reach.

    Sometimes children are not gentle, shelves that are within their reach might be pulled, and if a child pulls hard enough a shelf could break. Keep your kids (and your shelves) safe!

  • Use your shelf without alterations.

    Unless you have a
    special drill for acrylic, adding a hole can actually weaken the
    material and cause it to crack. If you have a specific need, call us - we make items to order.

Our Guarantee

We guarantee our products for one year. Simply return (prepaid) any product that breaks within a year of purchase and we will repair or replace it at no charge.  Please call prior to sending an item back to us. Often times we can just send replacement parts.